Where can I collect my luggage?
Your luggage will be dispensed on a carousel in the customs arrival hall. You can obtain the carousel number from a CANN Officer or any information desk at YVR airport.

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What if I am late for my connecting flight?
You still need to complete your landing interview before you can go on to your final destination. Most airlines are aware of the landing procedure and will assist you to connect on to the next available flight to your destination.

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What if I miss my flight?
Please approach a CANN Officer or a CBSA Officer, they will explain the necessary procedure.

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Can I apply for a Social Insurance Number (SIN) number at the Vancouver Airport?
Every Tuesdays and Thursday Service Canada is working on YVR departure level Infront of counter 155. Other days you can apply online or by mail. If you are unable to apply online or by mail then you can visit nearby Service Canada Centre in your final destination city.

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How do I communicate with a CBSA officer if I cannot speak English?
CBSA provides the following resources:
Multilingual written information (i.e. customs declaration card)
In-person interpretation (based on availability)

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Are there any organizations that can help me with questions related to me as Temporary Foreign Workers?
Yes, there are community organizations that can provide you one-on-one help free of charge. For more information, please approach a CANN Officer.